Privacy Policy

We attach great importance to data protection. The collection and processing of your personal data takes place in accordance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR). We collect and process your personal data in order to provide you with the above-mentioned portal. This statement describes how and for what purpose your data is collected and used and what choices you have regarding personal data.

By using this website, you consent to the collection, use, and transmission of your data in accordance with this privacy policy.

The data controller for the collection, processing, and use of your personal data within the meaning of Art. 4 No. 7 GDPR is:

• SludgeDryingSystems GMBH & CO. KG
• Managing Director: Mr. Felix Hellmuth
• Von-Werthern-Straße 4A
• 96487 Dörfles-Esbach
• Phone: +49(0)9561 705 36-0
• Fax: +49 (0)9561 70536-29
• Website: www.sludgedryingsystems.de
• Email: buchhaltung@sds-trocknungssysteme.com

If you wish to object to the collection, processing, or use of your data by us in accordance with these data protection regulations as a whole or for individual measures, you can address your objection to the data controller. You can save and print this privacy policy at any time.

2.1 Hosting
The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services, and technical maintenance services that we use for the purpose of operating the website. In doing so, we process, or our hosting provider processes, inventory data, contact data, content data, contract data, usage data, meta and communication data from customers, interested parties, and visitors to this online offering on the basis of our legitimate interests in providing this online offering efficiently and securely in accordance with Art. 6 (1) sentence 1 f) GDPR in conjunction with Art. 28 GDPR.

2.2 Access Data
We collect information about you when you use this website. We automatically collect information about your usage behavior and your interaction with us and register data about your computer or mobile device. We collect, store, and use data about each access to our online offering (so-called server log files).
Access data includes:

Name and URL of the retrieved file
Date and time of the access
Amount of data transferred
Message about successful retrieval (HTTP response code)
Browser type and browser version
Operating system
Referrer URL (i.e., the previously visited page)
Websites that the user’s system accesses via our website
Internet service provider of the user
IP address and requesting provider
We use this log data without reference to your person or any other profiling for statistical evaluations for the purpose of operating, security, and optimizing our online offering, but also for the anonymous recording of the number of visitors to our website (traffic) and the scope and type of use of our website and services, as well as for billing purposes to measure the number of clicks received from cooperation partners. Based on this information, we can provide personalized and location-based content and analyze traffic, find and fix errors, and improve our services.

This also represents our legitimate interest pursuant to Art. 6 (1) sentence 1 f) GDPR.

We reserve the right to subsequently review the log data if there are concrete indications of illegal use. We store IP addresses for a limited period in the log files if this is necessary for security purposes or for the provision of a service or the billing of a service, e.g., if you use one of our offers. After the order process is aborted or after payment is received, we delete the IP address if it is no longer required for security purposes. We also store IP addresses if we have concrete suspicion of a crime in connection with the use of our website. In addition, as part of your account, we store the date of your last visit (e.g., when registering, logging in, clicking on links, etc.).

2.3 Cookies
We use so-called session cookies to optimize our online offering. A session cookie is a small text file that is sent by the respective servers when you visit a website and is temporarily stored on your hard drive. This file as such contains a so-called session ID, with which various requests from your browser can be assigned to the shared session. This allows your computer to be recognized when you return to our website. These cookies are deleted when you close your browser. They are used, for example, to enable you to use the shopping cart function across multiple pages.

We also use persistent cookies to a limited extent (also small text files that are stored on your end device), which remain on your device and enable us to recognize your browser the next time you visit. These cookies are stored on your hard drive and delete themselves after the specified time. Their lifespan is 1 month to 10 years. This allows us to present our offer in a user-friendly, effective, and secure manner and to display information that is specially tailored to your interests on the site.

Our legitimate interest in using cookies pursuant to Art. 6 (1) sentence 1 f) GDPR lies in making our website more user-friendly, effective, and secure.

The cookies store the following data and information, among others:

Login information
Language settings
Search terms entered
Information about the number of visits to our website and the use of individual functions of our internet presence.
When the cookie is activated, it is assigned an identification number, but no assignment of your personal data to this identification number is made. Your name, IP address, or similar data that would allow the cookie to be assigned to you is not placed in the cookie. Based on the cookie technology, we only receive pseudonymous information, for example, which pages of our shop were visited, which products were viewed, etc.
You can set your browser so that you are informed in advance about the setting of cookies and can decide in individual cases whether you want to accept cookies for certain cases or generally exclude them, or that cookies are completely prevented. This can limit the functionality of the website.

2.4 Email Contact
If you contact us (e.g., via contact form or email), we store your information for processing the request and in case of follow-up questions.

This also represents our legitimate interest pursuant to Art. 6 (1) sentence 1 f) GDPR.

We only store and use further personal data if you consent or if this is legally permissible without special consent.

2.5 Storage Duration
Unless specifically stated, we only store personal data for as long as necessary to fulfill the intended purposes.

We also process the inventory data described below.

3.1 Newsletter
In order to send you our newsletter, we use the double opt-in procedure. Only if you have expressly confirmed that you wish to receive the newsletter, we will send you an activation email and ask you to confirm by clicking on a link in this email that you want to receive our newsletter. You can cancel the subscription at any time, without incurring any other costs than the basic tariffs. A notification in text form to the contact details mentioned under number 1 (e.g., email, fax, letter) is sufficient. Of course, you will also find an unsubscribe link in every newsletter.

3.2 Request by email, phone, or fax
If you contact us by email, phone, or fax, your request, including all personal data resulting from it (name, request), will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

This data is processed on the basis of Art. 6 (1) sentence 1 b) GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Art. 6 (1) sentence 1 a) GDPR) and/or on our legitimate interests (Art. 6 (1) sentence 1 f) GDPR), as we have a legitimate interest in the effective processing of requests directed to us.

We only store your data for as long as necessary to achieve the processing purpose or as long as required by law.

4.1 Right of Access
You have the right to request confirmation from us as to whether personal data relating to you is processed. If such processing is taking place, you can request information from us about the following:
(1) the purposes for which the personal data is processed;
(2) the categories of personal data being processed;
(3) the recipients or categories of recipients to whom the personal data relating to you has been or is still being disclosed;
(4) the planned duration of the storage of your personal data or, if specific information is not possible, criteria for determining the storage duration;
(5) the existence of a right to rectify or delete personal data relating to you, a right to limit the processing by the data controller, or a right to object to such processing;
(6) the existence of a right of appeal to a supervisory authority;
(7) all available information on the source of the data if the personal data is not collected from the data subject;
(8) the existence of automated decision-making, including profiling, pursuant to Art. 22 (1) and (4) GDPR and, at least in these cases, meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.
You have the right to request information about whether your personal information is being transmitted to a third-country or international organization. In this context, you can request to be informed about the appropriate guarantees pursuant to Art. 46 GDPR in connection with the transfer.

4.2 Right to Rectification
You have a right to rectification and/or completion vis-à-vis us if the processed personal data concerning you is incorrect or incomplete. We shall make the rectification without undue delay.

4.3 Right to Restriction of Processing
Under the following conditions, you can request the restriction of the processing of personal data relating to you:

(1) if you dispute the accuracy of the personal data relating to you for a period that allows us to verify the accuracy of the personal data;
(2) the processing is unlawful, and you refuse to delete the personal data and instead request the restriction of the use of the personal data;
(3) we no longer need the personal data for the purposes of processing, but you need it to assert, exercise, or defend legal claims, or
(4) if you have filed an objection to the processing pursuant to Art. 21 (1) GDPR and it is not yet clear whether our legitimate reasons outweigh your reasons.
If the processing of personal data concerning you has been restricted, this data – apart from its storage – may only be processed with your consent or for the purpose of asserting, exercising, or defending rights or protecting the rights of another natural or legal person or for reasons of an important public interest of the Union or a Member State. If the processing restriction has been limited according to the above conditions, you will be informed by us before the restriction is lifted.

4.4 Right to Deletion
a) Deletion obligation
You may request that we delete your personal information without undue delay, and we are obliged to delete that information immediately if one of the following is true:

(1) The personal data relating to you is no longer necessary for the purposes for which it was collected or otherwise processed.
(2) You withdraw your consent on which the processing was based pursuant to Art. 6 (1) sentence 1 a) GDPR or Art. 9 (2) a) GDPR, and there is no other legal basis for the processing.
(3) You file an objection against the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate reasons for the processing, or you file an objection against the processing pursuant to Art. 21 (2) GDPR.
(4) Your personal data has been processed unlawfully.
(5) The deletion of personal data relating to you is necessary to fulfill a legal obligation under Union law or the law of the Member States to which we are subject.
(6) The personal data relating to you has been collected regarding services offered by the information society pursuant to Art. 8 (1) GDPR.

b) Information to third parties
If we have made the personal data concerning you public and are obliged to delete it pursuant to Art. 17 (1) GDPR, we shall take appropriate measures, including technical means, taking into account the available technology and the implementation costs, to inform data controllers who process the personal data that you, as the data subject, have requested the deletion of all links to this personal data or of copies or replications of this personal data.

c) Exceptions
The right to deletion does not exist if the processing is necessary:

(1) to exercise the right to freedom of expression and information;
(2) to fulfill a legal obligation required by the law of the Union or of the Member States to which the data controller is subject or to carry out a task carried out in the public interest or in the exercise of official authority vested in the data controller;
(3) for reasons of public interest in the area of public health pursuant to Art. 9 (2) h) and i) and Art. 9 (3) GDPR;
(4) for archiving purposes in the public interest, scientific or historical research purposes, or for statistical purposes pursuant to Art. 89 (1) GDPR, insofar as the law referred to in (a) is likely to render impossible or seriously affect the achievement of the objectives of that processing, or
(5) to assert, exercise, or defend legal claims.

4.5 Right to Information
If you have exercised your right to have us correct, delete, or limit the processing, we are obliged to inform all recipients to whom the personal data relating to you has been disclosed regarding this correction or deletion of the data or restriction on processing, unless this proves impossible or involves a disproportionate effort.

You have the right to be informed by us about these recipients.

4.6 Right to Data Portability

You have the right to receive the personal information relating to you that you have provided to us in a structured, common, and machine-readable format, and you have the right to transfer this data to another data controller without interference by us if:
(1) the processing is based on consent pursuant to Art. 6 (1) sentence 1 a) GDPR or Art. 9 (2) a) GDPR or on a contract pursuant to Art. 6 (1) sentence 1 b) GDPR and
(2) the processing is done using automated procedures.
In exercising this right, you also have the right to have your personal data transmitted directly from one data controller to another, insofar as this is technically feasible. Freedoms and rights of other persons must not be affected by this.
The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the data controller.

4.7 Right to Object
You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data, which is carried out based on Art. 6 (1) sentence 1 e) or f) GDPR; this also applies to profiling based on these provisions.

We no longer process your personal data in the event of an objection unless we can demonstrate compelling legitimate grounds for the processing, which override your interests, rights, and freedoms, or the processing is for the purpose of asserting, exercising, or defending legal claims.

If your personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is associated with such direct marketing.

You have the right to object to the processing of your personal data concerning you for scientific or historical research purposes or for statistical purposes pursuant to Art. 89 (1) GDPR for reasons arising from your particular situation unless such processing is necessary for the performance of a task carried out for reasons of public interest.

You may exercise your right to object in relation to the use of Information Society services – notwithstanding Directive 2002/58/EC – by using automated procedures using technical specifications.

4.8 Right to Revoke the Declaration of Consent under Data Protection Law
You have the right to revoke your data protection declaration at any time. The revocation of consent does not affect the legality of the processing carried out based on the consent until the revocation.

4.9 Right to Lodge a Complaint with a Supervisory Authority
You have the right to lodge a complaint with a supervisory authority, especially in the Member State of your residence, your workplace, or the place of the alleged infringement, if you believe that the processing of your personal data is unlawful.

We make every effort to ensure the security of your data within the framework of applicable data protection laws and technical possibilities. Your personal data is transmitted with encryption when in our possession. This applies to your orders and also for customer logins. We use the SSL (Secure Socket Layer) encryption system; however, we would like to point out that data transmission over the Internet (e.g., when communicating via email) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.
To secure your data, we maintain technical and organizational security measures in accordance with Article 32 of the GDPR, which we continually adapt to the state of the art.

We also do not guarantee that our services will be available at all times; disruptions, interruptions, or outages cannot be ruled out. The servers we use are regularly and carefully secured.

In principle, we use your personal data only within our company. If and to the extent that we involve third parties in the performance of contracts (e.g., logistics service providers), these third parties will receive personal data only to the extent necessary for the respective service.
In the event that we outsource certain parts of data processing (“data processing on behalf of the controller”), we contractually obligate data processors to use personal data only in accordance with the requirements of data protection laws and to ensure the protection of the rights of the data subject.

Data transfer to entities or individuals outside the EU, except as mentioned in this declaration in Section 2, does not take place and is not planned.

We use the “Google Maps” component from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, hereinafter “Google,” on our website. When you access the “Google Maps” component, Google sets a cookie to process user settings and data when displaying the page with the integrated “Google Maps” component. This cookie is typically not deleted when the browser is closed but expires after a certain period, unless manually deleted by you. If you do not agree with the processing of your data, you have the option to deactivate the “Google Maps” service and thus prevent the transmission of data to Google. To do this, you must disable the JavaScript function in your browser. However, please note that in this case, you may not be able to use “Google Maps” or only use it to a limited extent.
The use of “Google Maps” and the information obtained via “Google Maps” is subject to Google’s terms of use (www.google.de/intl/de/policies/terms/regional.html) and additional terms and conditions for “Google Maps” (www.google.com/intl/de_de/help/terms_maps.html).